Delivery Information
Thank you for choosing Brand Bag for your backpack needs. We strive to provide efficient and reliable delivery services to ensure your satisfaction. Please find below our delivery information:
Shipping Methods and Processing Times:
Depending on the shipping method selected and the type of order placed, processing and shipping times may vary. Please note that orders are processed and shipped during business hours only, excluding nights, weekends, and holidays. Here is a quick reference guide for delivery times and costs:
Within USA:
Express: 5-7 business days - $7.95
Standard: 8-15 business days - $0
International (Standard Only):
Australia: 7-10 business days - $2.50
South Pacific: 10-12 business days - $5.00
East Asia: 10-15 business days - $5.00
North America: 10-15 business days - $5.00
UK & Europe: 12-20 business days - $5.00
Rest of the World: 15-20 business days - $5.00
Tracking Your Order:
Upon dispatch of your order, you will receive an email containing tracking details. Click the tracking link provided in the email to follow the status of your order. You will need to provide either the Order ID or the Email Address used to place the order.
Order Processing and Delays:
We aim to have your order picked and packed within 24 hours. An email confirmation will be sent to you once your order ships. Please be aware that delays may occur around Christmas, Easter, and public holidays. Additionally, remote deliveries are subject to local transport schedules and may encounter extended delays.
Delivery to a Different Address:
Yes, we offer the option to have your items delivered to a different address. Simply enter the desired delivery details during the checkout process on our delivery information page.
Sending Items to Different Addresses:
If you need to send different items to different people at different addresses, please create a separate order for each delivery address to ensure accuracy.
For any further questions or assistance, please feel free to contact us at [email protected]. Your satisfaction is our priority, and we are here to make your shopping experience smooth and enjoyable.